All of our catering customers will be provided with an estimate of the expected costs for our services based upon the number of servings estimated. This estimate will be provided once we receive information regarding the number of guests, type of party, location, time, date, etc. This estimate will include the exact cost for the estimated number of servings, California State sales tax (if applicable), suggested gratuity of 10% and any other fees associated with your event.

We utilize catering contracts for our professional services to insure complete assurance that all commitments will be carried out to your satisfaction.

There is a $150 deposit on all events, unless prior arrangements have been made with our catering coordinator.

We will contact you to verify the exact number of guests for which you wish to guarantee services for no later than five working days before the event. In the event a guarantee service number is not received, the original estimated attendance count will be prepared and charged.

California State sales tax and suggested gratuity of 10% are not included in the price(s) listed on this web site and will be added to your invoiced total. We will provide an estimate of the total taxes and gratuity due on your catering estimate.

We provide food handler permits, health permits and a Certificate of Insurance for each event            (72 hours needed for C.O.I). 

There is a minimum charge for catering parties. Our minimum number of servings for catering and special events is based upon 50 servings with a $75 set up fee. Also contact us about our Ben & Jerry's logo'd tent.

Additional travel charges may apply if out of our service area – greater than 25 miles from Ben & Jerry’s in Seaport Village (859 A West Harbor Drive, San Diego, CA 92101).  Please contact us for more information.

Our staff has uniforms that they wear specifically for each event. We have tie-dye, formal and a variety of other fun uniforms. We even have a dancing cow (ok it's a staff member in a cow costume) – an additional cost. 

72 hours notice is usually required. Please contact us for more information.

If you need artwork or invitations for your event, please let us know and we will provide it electronically.

We provide all napkins, spoons, cups, cones, etc. in order to serve at your event. We typically don't need anything in order to serve ice cream to your guests. Some situations require that we utilize what's available on site. Please let us know if there will be anything that will make serving difficult i.e. steep hills, serving on a boat, etc.

We will provide a menu, which displays the featured flavors for your guests.

We recommend against serving any ice cream with nuts due to people having nut allergies and the risk of cross contamination and liability.

Most of our ice cream products are certified Kosher. Please ask to see our certificates.

We have dietary information available for all of our products, which we bring with us.

We normally provide a few extra ice cream scoops (to scoop the ice cream) that are "nut/dairy free" in order to accommodate persons with nut, dairy, wheat allergies. Please let your scooper know if you have any allergy concerns.

We also suggest that you request small portions of pre-packaged items for persons with nut, wheat and/or dairy allergies. We strongly suggest having a No Sugar Added (NSA) ice cream available for persons who can't have sugar i.e. diabetics.

We take care of our own garbage (unless otherwise arranged) and remove our waste/refuse after the event.

We do not leave unused ice cream after an event.

Set up time is not included in your service time. We normally arrive 30-45 minutes early to set up and then serve for one hour or until your guests have been served. Service time can be increased for $50 per hour. Additional staff is also available at $50 per hour.

We typically use dry ice or blue ice to keep our ice cream at cold serving temperature in our carts and coolers.

A 4.0 oz serving is approximately one scoop of ice cream.  Ice Cream comes in a Ben & Jerry’s logo wrapped sugar or logo Ben & Jerry’s cup. Upgrade to Waffle cones for $1 per waffle cone. Sundaes are served in our Ben & Jerry's logo cup with hot fudge, hot caramel, real whipped cream and assorted dry toppings.

We do NOT do "All You Can Eat" events unless all of the ice cream is pre-purchased for your event. For planning purposes each bulk flavor tub contains 2.5 gallons of ice cream and will provide approximately 45-50 servings. We typically bring 3 bulk flavor tubs to each event for up to 3 flavors.  Additional bulk or flavors can be requested for $50 per flavor or bulk.

In order to estimate the number of servings you think you'll need at your event - think about your audience. Typically 100% of children will eat ice cream. About 75% of adults will eat ice cream. Please contact us for help in estimating the number of servings at your event.

Ben & Jerry's ice cream always draws a crowd. If we are in a public area, this can cause problems. We don't always know who the invited guests are versus who are just walking up trying to get "free" ice cream. Please provide assistance if you plan to serve in a public area. Tickets work well for these situations.

We provide our services based upon servings. We need to know what YOUR policy on serving seconds, extra scoops, portions to go, “guests”/party crashers and special requests are before we start.  Otherwise, we will do what the customer (your guest) asks and this may impact your invoice.  We can provide a sign at the serving area which states your serving policy – this works exceptionally well for these situations.  Tickets work well for these situations.

We typically bring enough ice cream to serve an additional 25-30 percent of the number of servings requested. We will be happy to help you estimate the number of servings for your event.

You can find Ben & Jerry's Catering with our Scoopshop Locator at www.benjerry.com

For ice cream catering in major US Cities contact:

Boston: Ben & Jerry's Newbury Phone: (617) 536-5456

Newport, RI:  Ben & Jerry's Thames Street Phone: (401) 846-2663

Philadelphia: Ben & Jerry's Catering - Best Philly Treat Phone: (610) 617-0458 x1

San Francisco: Ice Cream Catering San Francisco Bay Area Phone: (415) 263-7233

Seattle: Ben & Jerry’s Washington  Phone: (877) 333-4799

Washington DC: DC Ben and Jerry's Ice Cream Catering Phone: (202) 842-5882 x 5